Hilton Anaheim Cendyn ePlanner

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Check-In And Check-Out

Check-In & Check-Out

The Hilton Anaheim features a permanent, streamlined check-in/out system of 14 fixed and 6 auxiliary individual terminals to speed guests through the registration process. Check-in time is 4:00 p.m. and check-out is 12:00 noon.To ensure correct staffing of our front desk, please inform the Event Manager of your group's arrival and departure pattern. All guests arriving before 4:00 p.m. will be accommodated as rooms become available. Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day.


Guests have the option to communicate with the hotel before, during, and after their stay via text using Kipsu. This can be done through the Hilton Honors app or by texting directly to +1-657-215-9522. Guests can send questions, feedback, or even check out at their convenience. Kipsu is monitored 24 hours a day by multiple team members to ensure a prompt response.

Early Departure

Your guests will have the opportunity to confirm their departure date at check-in. Once this departure date has been confirmed, there will be no early departure fee if that date is changed upon check-in. After you have checked in and want to check-out early there will be one full room nights charge to your final bill.

Late Departure

Late checkouts are available upon request and subject to availability.

Late Departure Fees:
1:00pm - Complimentary
2:00pm - $50.00
4:00pm - $75.00
After 4:00pm - Full night charge


e-Check-in provides all tiered Hilton HHonors guests access to log-on to Hilton.com and register their room 36 hours prior to arrival. e-Check-In is available from 6:00 a.m. to 10:00 p.m. and must be done no later than 3 hours before arrival the day of to select a specific room number assignment.

Express Checkout

Leaving us is hard, checking out isn't!

Zip out Checkout can be done by dialing "27" on your guest room phone and leaving your name and room number. You can also view your folio and check out on the television in your room. Express checkout has drop boxes at the base of the elevators and at the Front Desk. You fill out the card at the drop box with your name, room number and email and a copy of your folio will be emailed to you. If you would like a hard copy of your folio our Front Office team, we will be here 24/7 to print that and help with any of your needs. If you are not departing the hotel immediately, luggage storage can be arranged at the Bell Desk.


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Hilton Anaheim | 777 Convention Way, Anaheim, California 92802 | 714 750 4321